Enhanced On the web Features At Blue Cross Blue Shield Help You
byon 07-07-2012 at 05:14 PM (41 Views)
"Like many conventional socially-centered organizations, Blue Cross/Blue Shield has embraced the new technologies developed in current years. In an effort to prov...
Blue Cross/Blue Shield has been helping Americans obtain inexpensive healthcare for decades. Without its existence, millions of hard-operating American citizens would not get the type of care and treatment they deserve, especially after decades of paying taxes and helping to develop this great and prosperous nation.
Like many conventional socially-centered organizations, Blue Cross/Blue Shield has embraced the new technologies created in current years. In an work to provide better service to Blue Cross/Blue Shield members, the organization has enhanced its website and now delivers a lot more services for folks to use.
HealthIssues.com is a single of the new on the internet features now obtainable at Blue Cross/Blue Shield. Surfers can access useful newsletters from the past year and the current one so that they might remain current with possible health concerns and approaches of dealing with them. The service can be initiated and terminated at any time. Even though active, members will get a newsletter through e-mail each month with a host of beneficial details that is of vital importance to any person concerned about their health. Well being concerns such as the avian flu epidemic sweeping Asia are just some of the hot topics covered in newsletters.
A single of the other major improvements to the online website for Blue Cross/Blue Shield has to do with client service. What was once formerly known as the Contact Us portion of the site has been changed to Customer Service. The enhancements to this section were made primarily due to overwhelming demand by Blue Cross/Blue Shield members.
1 of the time-saving and beneficial advantages offered by the new service is to allow members to change the spelling of their name on official Blue Cross/Blue Shield documentation. What once was a time consuming task bogged down by red tape, this simple but essential service speeds up the correction of blunders and ensures continuation of benefits without having be concerned of interruption. The new on-line service also permits folks to modify date-of-birth and social security information as well.
The timely and valuable enhancements to the Blue Cross/Blue Shield client service section also enable members to access info about their individual enrollment plans to check for accuracy and updates to coverage. Also, at times when the service area for a nearby Program is not available, members could access records without leaving the comfort of their personal home.
However, members cannot access their information at all times of the day or night. Access is only permitted at present on Monday thru Saturday, 7 a.m. 9 p.m., EST. But, for persons that utilize the services for the duration of these hours, any changes created to their personal information will be posted and applied during the next business day. Plans are at present in the works to expand hours of access so that the website becomes even more convenient and beneficial to members.
Although not all transactions can be conducted online, the truth is that the new additions to the on the internet services supplied by Blue Cross/Blue Shield have created the complete process far far more accessible and convenient for members. The newsletter supplies members with critical healthcare information even though the enhancements to consumer service reduce waiting time and increase the ease of use for services. buy button"